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Avoid These Heater Repair Scams!

As a homeowner, it can be easy to get influenced by the scare tactics that some HVAC companies resort to. They have a way of making their website look the same as the trusted, reliable companies, and it’s easy to fall into their traps. For the professionals at Surgi’s Heating, Cooling & Plumbing, that’s the last thing we want for you.

We call ourselves professionals for a reason, and that’s because we always offer you the most honest and efficient services you can find in New Orleans. When you choose to work with Surgi’s Heating, Cooling & Plumbing, you don’t ever have to worry about enduring the scare tactics that other HVAC companies have tried to use on you. You can rest assured that we’ll come into your home with the pure intention of honestly servicing whatever area of your system that you need.

Heater Repair Scare Tactics

Many heater repair companies tend to resort to scare tactics to get you to work with them. If you’re not very educated on the subject or have little to no experience, it can be easy to fall for these tactics and pay for services you may not even need. This dishonesty is what leads to homeowners’ lack of trust in good companies — but Surgi’s is here to set the story straight!

Shady Heater Repair To Look Out For

We at Surgi’s Heating, Cooling & Plumbing want to make it our responsibility to prepare you for any tactic that an untrusted company might try to use on you. When your heater begins to struggle and perform poorly, it’s easy to just want to hurry up and get the problem fixed. If you take your time by choosing a trusted HVAC company and look out for these scare tactics, you don’t have to worry about dishonest service.

Cracked Heat Exchanger

Experiencing a cracked heat exchanger is much rarer than you think it is, but it is one of the most common ways that untruthful HVAC companies will try to get you to choose them. The heat exchanger is a component of your heater that absorbs heat from the combustion chamber and allows the warming of your air. If your heat exchanger forms a crack, it has the potential to allow deadly amounts of carbon dioxide into your home.

Although this is a potentially very dangerous situation, it’s highly unlikely that your heat exchanger cracked. Carbon monoxide detectors are the number one way you can know if your home is being affected by a leak such as that. If the technician insists that you have a cracked heat exchanger, ask to see the crack yourself for proof.

If they can prove that you do have a crack, leave your home immediately and call emergency services. When you know you’re in the clear, contact a trusted heater company for a second opinion.

Safety Threats

One of the number one ways that a company can trick you into using their services is by threatening your health. While there are a few different scenarios in which your health is in jeopardy, it’s always best to double-check their claims. The most common scenario they may use is carbon monoxide poisoning, which is one of the most harmful things that can happen to your home.

Carbon monoxide detectors are a sure way to avoid the possibility of a company using that scare tactic. One thing to always remember is that there are very few situations in which you don’t have a lot of time to get a second opinion. If the technician is pushing for a signature to urgently start the services, take some time to question whether that’s necessary or not.

Unbelievable Offers

If an HVAC company is offering you a deal that’s too good to be true, that’s probably exactly what it is. Many companies will offer you these amazing deals — like extremely low service fees — that get you to allow the technicians into your home. Once they’re inside, they find ways to add on more charges for other “problems” that they find.

Somehow, these technicians begin to find other issues that you didn’t notice before and find ways to stay in your home even longer. You have a right to a second opinion and to question their services and why they’re doing what they’re doing. You can avoid this scam by working with a trusted HVAC company like Surgi’s to ensure you’re getting the best quality of workmanship in your area.

You Can Trust Us

We realize how confusing and scary it can be trying to request a service on something you know little to nothing about. As a system of your home that you use so often, but are so unfamiliar with, it can be easy to get sucked into the tactics of untrusted companies. We believe that you deserve better than that.

You can always trust the professionals at Surgi’s to offer their honest and expert opinion on any heater repair you need. If your furnace isn’t working the way it should, and you don’t know where to start, give Surgi’s Heating, Cooling & Plumbing a call! We’ll get your heater fixed honestly and efficiently.

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What Our Customers Are Saying

Highly Recommended!

Surgi’s was very pleasant to deal with. Always courteous customer service. Received my annual A/C maintenance today from Troy Robert. He gave me a courtesy call to let me know when he was coming. He arrived promptly, and was very friendly and informative. Highly recommended! Thank you!

Matthew J.

Very professional!

The technician, Rene, was very thorough and informative. He called before he was arriving to let me know when he would be there. It was in the window of time Surgis gave me. I will definitely use them for regular maintenance and future HVAC needs. Very professional!

Karin M.

Quick Response

Surgi’s quickly responded to my call. Was at my home the next morning. The tech was very knowledgeable and polite. He had all the parts that he needed and was able to resolve my problems in a few hours. My maintenance contract was reasonable and worth every penny. I receive excellent care. I highly recommend Surgi’s.

Sandy C.