If submitting a service request after hours or on the weekend, please note it is best to call.

(504) 215-7421 Emergency Services Available Request Service

Privacy Policy

Who we are

Our website address is: https://surgisac.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Any phone numbers and opt-in data for messaging will not be shared with third parties for their marketing purposes. You have the right to opt out of messaging at any time by following the instructions provided in any text or email communication you receive from us.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your Control Over Your Data

You may opt out of any future contacts from us at any time. To stop receiving future communications, you can opt out by texting STOP. No further messages will be sent. For assistance, text HELP or email service@surgisac.com

You may contact us at any time to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Contact Information

Surgi’s Heating, Cooling, Electrical & Plumbing
4308 Firestone Rd.
New Orleans, LA 70121

TEL: (504) 215-7421
EMAIL: service@surgisac.com

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

Learn More
bbb accredited
Accredited by Better Business Bureau
We are fully Accredited by the BBB.
awards
Award Winning Service
We're humbled to be considered one of the top Air Conditioning companies in the New Orleans area.
people business partners
Professional Staff
Our highly trained and certified electricians are dedicated to offer 5 star service every time.
thumbs up
Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and plumbing repairs

What Our Customers Are Saying

Highly Recommended!

Surgi’s was very pleasant to deal with. Always courteous customer service. Received my annual A/C maintenance today from Troy Robert. He gave me a courtesy call to let me know when he was coming. He arrived promptly, and was very friendly and informative. Highly recommended! Thank you!

Matthew J.

Very professional!

The technician, Rene, was very thorough and informative. He called before he was arriving to let me know when he would be there. It was in the window of time Surgis gave me. I will definitely use them for regular maintenance and future HVAC needs. Very professional!

Karin M.

Quick Response

Surgi’s quickly responded to my call. Was at my home the next morning. The tech was very knowledgeable and polite. He had all the parts that he needed and was able to resolve my problems in a few hours. My maintenance contract was reasonable and worth every penny. I receive excellent care. I highly recommend Surgi’s.

Sandy C.